KOMPAN ICON warranty
- Classification of material in relation to years of warranty
20 years
Against failure due to production defects or decomposition of HDPE and HPL plate in all climates. HDPE Parts and HPL plates are UV stabilized to the maximum; nevertheless some colour fading will occur over time.
10 years
Against failure due to material or production defects on all galvanized and other non-painted steel and metal parts and solid plastic.
5 years
Against failure due to material or production defects on springs, painted metal parts, moulded plastic parts, ball bearing assemblies, climbing net constructions and ropes.
2 years
Against dysfunction errors due to material or production defects on movable plastic and metal parts and electronic components. - Warranty coverage of damaged parts
The warranty is limited to KOMPAN products. Such damaged parts will be replaced by KOMPAN and will be delivered to the customer's address free of charge. Electronic components will be delivered and changed by a KOMPAN ICON Professional. - Warranty coverage applies only if products have been properly installed and maintained
The warranty is not effective if products have not been installed according to the instructions provided by KOMPAN, or maintained correctly according to the KOMPAN Maintenance Manual. - No coverage for wear, tear, misuse, vandalism or external power supply
The warranty does not cover normal wear and tear, surface corrosion on metal parts, discoloured surfaces and other cosmetic issues or failures due to misuse or vandalism. The warranty does not cover external power supply to game server. - Software
Maintenance of software is covered in accordance to the service agreement. For details please referrer to the ICON maintenance Manual.